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A common reason why a dishwasher doesn’t dispense soap is some kind of blockage. Like all inlets, outlets, and valves, the dispenser could get clogged. Food particles, residues buildup, debris of grime and other materials can clog the dispenser. Clear out the blockage and see if the dispenser works as it should. Utensils may also cause a temporary block. If an item or two get in direct contact with the dispenser and blocks its path, then no soap would come out during the cycle.
A relatively uncommon problem is the door. Improperly shut doors or unlocked latches can prevent the dishwasher from dispensing soap. This is uncommon because unlocked doors would not allow the dishwasher to start in the first place. There would also be a substantial leakage of water. Any component near the dispenser, which may have come loose, could create some kind of interference. Check the latch, hinge, rinse aid cap, wax motor, bi-metal release, and of course the door.
